Information sought about impacts of recent changes to USPS

Attorney General Mark R. Herring is asking Virginians and businesses to share their experiences related to impacts from recent changes to the U.S. Postal Service.

Herring has set up a dedicated email address with his office,, where Virginians or Virginia businesses that have been impacted by these changes to service can send their stories.

Additionally, Herring is also encouraging Virginians who work for USPS who may have knowledge of what is happening at various USPS facilities to reach out to his office.

“Virginians all across our Commonwealth rely on the Postal Service for important things like life-saving medications, paying their bills or other payments, and other necessary goods that may not be arriving on time because of these changes,” Herring said. “If you, a family member, or friend have been directly impacted by these changes to the U.S. Postal Service please reach out to my office and share your story with us.”

Examples of information Attorney General Herring is looking for:

Delays in receiving medication

Delayed receipt of Social Security checks or other forms of payment

Late receipt bills

Late receipt of official government notices

Delayed receipt of packages

Contact the Office of the Attorney General by email at, or by phone at (804) 786-2071.

Earlier this month, Herring filed a federal lawsuit challenging operational changes at the U.S. Postal Service that threaten critical mail delivery services and could undermine the national election in November. The suit seeks to stop and reverse cuts and changes at the postal service.

Additionally, Herring sent a letter demanding “additional information on any recent operational or infrastructure changes that could affect mail service in Virginia, and details on plans to reverse any such adverse change” following reports of alleged ongoing reductions and changes at Dulles Processing and Distribution Center and Merrifield Processing and Distribution Center, both in Northern Virginia.


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